Procedure Manual
for
services available through NBRC.

Below is an alphabetical listing of NBRC’s Procedure Manual. The numbers in the column at the right are the numbers assigned to each procedure.  In the near future, the procedures that pertain to families will be highlighted or underlined, which will allow you to link to a description of the procedure. Please note that not all procedure guidelines are available on this webpage.  If you would like more information about a certain procedure, please call your NBRC case manager and request a copy of that procedure.

 

A – A – A

Adjustment of Parental Fee  for Case Management

2620

Admissions Procedures

3420

Advance of SSI Funds for Clients Entering Placement Facilities

2331

After-Hours Emergencies

3260

Amniocentesis Referrals

3106

Annual Needs Assessment

3560

Assigning Cases to the Developmental Center Specialist

3410

 

B – B – B 

Backup Authorization for Psychological Services for MediCal Eligible Clients

2410

Blind Babies Foundation

2323

 

C – C – C 

Camp

2324

Cancellation of Appointments with Vendors

2341

Carriers of Hepatitis B (HBsAg Positive)

3370

Case Status Description

2101

CDER

3630

Certification for Special Treatment Program Services

3523

Certification of Needs; Letter of Recommendation for ICF-DDN/ICF-DDH

3575

Client Contributions for Work-Related Transportation

2414

Client Death

3604

Client Insurance Information

2413

Client Record Requirements

3601

Commitments Under W&IC '6500

3761

Communicable Diseases Prevention/Instructions

3372

Community Care Liaison Visits and Investigations

3515

Community Placement for Developmental Center Residents

3401

Community Placement of Consumers from Developmental Centers

3403

Community Placement Plan Monitoring Process

3402

Confidentiality of Client Records

3701

Conservatorships and Guardianships

3740

Construction Services for Building Renovation/Remodeling

2319

Consultant Services

2311

Consultation Guidelines

3201

C – C – C 

Consumers in Jails/Detention Centers

3425

Control and Limited Access Documents

3704

Creating/Updating Master Face Sheet

2102

Crisis Services Procedures

3435

 

D – D – D 

Data Sharing Procedure

3702

Day Care Service

2316

Developmental Peer Group

2306

Diapers

2322

Disclosure Notice – Federal Privacy Act of 1974

3703

Disbursement of Funds upon Client Death

2503

 

E – E – E 

Eligibility & Referral for Family Life Support Services

3280

End-of-Year Funding for Employee Education

2202

Equipment for Clients

2320

Evaluations for Clients in “Open” Status

2313

 

F – F – F 

Fair Hearing Appeals Procedure (Draft)

3720

Forms Procedure

2001

 

H – H – H  

Hospital Dental Care at Queen of the Valley, Napa

3373

 

I – I – I  

IDST for Children with Autistic Spectrum Disorders

2314

Independent Living Skills Training

2329

Independent Living Start-up Cost Loans

2330

In-Home Respite Worker – Family Member

2317

In-Home Support Services

2415

In-Patient Dental Care at Community Hospital, Santa Rosa

3374

Intake, Assessment, and Eligibility Determination

3101

Intake, Assessment, and Eligibility Determination for EI

3102

 

I – I – I 

IMS Procedure: Adult Residential and Day Program Placement

3211

Internal Procedures on Receiving Transfers

3221

Inter-Office Transfer Procedures

3222

 

M – M – M 

Management of Client Funds

2502

MediCal Application

2409

Medical care of NBRC Consumers

3310

Medical Insurance

2412

Mileage/Expense Claims Preparation

2201

Mobility Training

2332.1

 

N – N – N 

NBRC Team and Consultation Definitions/Procedures

3141

New Staff Orientation

2040

Nursing Assessment

3620

Nutritional Assessment

3341

 

O – O – O 

Obtaining Counseling Services

3350

Occupational Therapy Evaluation

3360

Office Security

2010

 

P – P – P 

Painful/Traumatic Behavior Modifications & Electroconvulsive Therapy

3355

Parent Program Coordinators

3230

Parental Reimbursement

2601

Parent-Coordinated Supported Living Procedures

2328.1

Participation in Research Projects

2020

Physical Separation of Residential and Day Program Sites

3554

Placement Coordination

3502

Placement Procedures

3210

Presumptive Eligibility for SSI Applicants

2422

Program Assessment and Review of Requests for Purchase of Service

2302

Proposed Changes in Residential Service Level or Owner/Staff Designation for Licensed Homes

3572

Purchase of In-Home Nursing Services

3321

 

Q – Q – Q 

Quality Assurance Evaluation of Residential Facilities

3501.1

Quality Assurance for Client Services Documentation

3640

 

R – R - R

Rate Setting

3556

Referral for Psychological Evaluation

3351

Referral to EI Unit

3111

Referrals to Vendors

3555

Reimbursement for Client Damage to Personal Property

2221

Request for Proposal

3551

Requests for Purchase of Service

2301

Residency

3780

Residential Facility Liaison Responsibilities and Duties

3501

Respite Service

2315

 

S – S – S 

Santa Rosa Memorial Hospital Dental Clinic

3375

Sonoma Developmental Center (SDC) Dental Clinic

3376

Special Incident Reporting

3240

SSI Eligibility for Persons Entering Residential Placement

2424

SSI Supplementation for Residential Care

2423

Staff Participation in a Circle of Friends

3270

Substitute Consent for Non-Medical Client Authorizations

3711

Substitute Medical Consent

3710

Substitute Payee

2501

Supplemental Staffing for Day and Residential Programs

2312

Supported living Procedures

2328

Suspected Client Abuse

3241

 

T – T – T 

Taxi Scrip Purchase by Clients

2414.1

Temporary Case Assignment Responsibilities

3225

Third-Party Payment for Intake Cases

2411

Transfer and/or Shared Case Management Procedure

3220

Transportation Payments to Residential Care Providers

2332

Transportation Safety Procedure

3535

Transportation Services

2335

Transporting Clients

2211

 

 

U – U – U 

Use of  Clients’ Funds to Pay for Property Damage

3605

Use of Existing Public and Private Resources

2401

Using Board Funds for Client Needs

2416

 

V – V – V 

Vendor Changes – Residential Facilities

3550.1

Vendor Rate Increases & Program Enhancement Requests

3571

Vendor Reporting Procedure

2343

Vendorization of Providers of Service

3550

Vendorization of Residential Programs

3552

Vendorization to Exceed Six Bed Capacity

3553

Verification of Vendor Billings

2342

Voucher Procedure for Purchases

2318

 

W – W – W 

Weather Emergencies & Natural Disasters

2050

Wheelchair Ramps, Tie-Down Systems, Lifts for Vans

2321

 

 

 

  For more information contact:

  Napa County Office
10 Executive Court, Suite A
Napa, CA 94558
Telephone (707) 256-1100
Fax (707) 256-1112
TDD (707) 257-0213

Emergency Response:
(800) 884-1594 (evenings/weekends)
Sonoma County Office
2351Mendocino Avenue
Santa Rosa, CA 95403
Telephone (707) 569-2000
Fax (707) 542-9727
TDD (707) 525-1239